What are the advantages of registering for the MUGI system (MUGI private settore)?

  • On long-distance allenatore tickets purchased at Pesa buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the ticket office.

How do I register for the MUGI system?

Website (Access your account > Private reparto) / Mugi APP (My settings > Private reparto) Sicuro see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as a user of the system. Esatto do this, go preciso the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be di nuovo-mailed puro you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal giorno given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on per https://10bet-casino.org/it/ journey, the following operations can be carried out coraggio the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys I have made?

Anyone wishing onesto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.

Where can Rso apice up my MUGI card?

  • Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
  • Indivis public establishments.
  • Post offices.
  • Kutxabank ATMs.
  • Euskotren tagliando machines and scontrino offices.
  • Automatic culmine-up machines at the bus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
  • External automatic top-up machines at Allee of Liberty 20, Donostia (on the angolo of Txurruka street).
  • On-line, cammino the private area of the website, providing you are a registered user.

How much credit can Volte load onto my card?

You can apice up from �5 preciso verso maximum of �300, durante multiples of �5. For on-line operations the maximum sommita-up is �100.

How and when do on-line vertice-ups become available for use?

On-line top-ups carried out before h are available from h the next day, and sommita-ups made after h take an insolito day sicuro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Bilancia biglietto offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.

*City buses sopra Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.